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Bookstore Clerk

Apply now Job no: 494851
Work type: Part-time Temporary
Location: Overland Park Main Campus
Categories: Bookstore

Position Title

Bookstore Clerk

 

Department

Operations

 

Position Type

Part-time Temporary, Non-Exempt

 

Number of openings

15

 

Work Schedule, Hours per week

varies depending on department needs, 12 hours per week

 

Position Grade

LVL1

 

Pay Range

$11.63 - 13.95 (actual pay depends on qualifications)

 

Location

Overland Park Main Campus

 

Benefits Category

No benefits

JCCC Benefits Information

 

Job Summary

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Answer phones; provide general Bookstore information and sales support for high volume retail operation. Assist customers with purchases, operate cash register and assist with data entry. Receive, price and stock merchandise. Perform operational duties at buyback and rental check-in at end of semesters. Take part in cyclical and fiscal physical inventory.

 

Job Duties

Job duties include but are not limited to:

  • 1. GENERAL RESPONSIBILITIES – To provide assistance and support with all aspects of the bookstore operations to the bookstore staff, college faculty and staff members, students and local patrons. Performance is acceptable when: a. First line of customer contact with the JCCC Bookstore. Greet customers in a friendly manner. b. Perform cashiering duties per POS users’ manual: returns, exchanges, inner-account transfers and software purchases c. Accurately place created shelf tags on merchandise shelves per inventory management system. d. Stock shelves, check in orders, and provide sales floor assistance as needed. e. Work buyback window during buyback 3 times a year. f. Participate in cyclical and fiscal physical inventories. h. Ability to complete detailed work accurately, communicates effectively, prioritize, and have organizational skills. 
  •  2. WAREHOUSE PROCESSING - Coordinate with the warehouse supervisor and team to ensure the completion of Amazon, online orders and checking in of course materials. Performance is acceptable when: a. Pick and pack web orders accurately using inventory management system. b. Accurately ship orders through UPS shipping c. Track orders and complete paperwork on web orders d. Work with website provider on education, updates, problem-solving and processing for an efficient, customer friendly web presence. e. Work with textbook and merchandise receivers to check-in course materials and get them ready to be stocked on the floor. f. Create tags for textbooks and merchandise. 
  • 3. SERVE AS CUSTOMER SERVICE LIAISON - Handle customer inquiries and complaints. Provide information to new customers. Performance is acceptable when: a. Customers receive the service and information required. b. Customer complaints are satisfied or passed to supervisor in a timely manner 


Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

 

Required Qualifications

High school graduate or equivalent required.
Successful candidate must be dependable, organized, detail-oriented team member with the ability to prioritize, handle multiple tasks and meet deadlines.

 

Preferred Qualifications

One year of retail cashier experience.

 

Required application documents

Resume

 

Disclosures

Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.

In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Johnson County Community College (JCCC) is an Equal Employment Opportunity Employer. JCCC provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email hr@jccc.edu.

For a summary of all disclosures (Background Check, Clery Act, ADA, EOE, etc.) refer to the links on our Careers Page.

Advertised: Central Daylight Time
Applications close: Central Daylight Time

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