Position, Department: Administrative Assistant I, ARC, Academic Affairs
Type of Position: Part-time Temporary, Non-Exempt
Work Schedule, Hours per week: Varies depending on department needs, 12 hours per week
Pay Range: $15.95-$20.31 and determined based on relevant years of work experience.
Benefits Category: Partial benefits
Position Summary: Work under the guidance of the supervisor to manage the activities of the Writing Center and Central District at Johnson County Community College (JCCC) to ensure a friendly, productive, and safe learning environment for students. Serve as the initial contact of the center and complete day-to-day office support duties using effective communication, organizational, and time management skills and under close supervision.
Required Qualifications:
- Entry-level support role.
- Typically requires little to no related experience.
- Education -High School Diploma
To be considered for this position we will require an application, resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Position Details: Job duties include but are not limited to:
- Serve as the first point of contact in the center, greeting and assisting a diverse range of students, staff, faculty, and visitors.
- Answer queries in person, via email, and via phone.
- Check students in and out of the online system, connect them to their tutor or appropriate resource in a timely manner, take appropriate action in a crisis situation and notify the appropriate campus personnel.
- Maintain student and Center records in the appropriate online system and in physical written files as necessary.
- Maintain confidentiality of student records by following Family Educational Rights and Privacy Act (FERPA) guidelines.
- Manage the daily activities of the center by opening and closing the center (as appropriate for scheduled shifts).
- Manage online and in-person appointments, drop-in students, and additional student requests.
- Order and organize office supplies and maintain the department printer for staff and campus use.
- Manage room reservations; maintain communication with the Director and other staff to assist students in accessing tutoring and resources.
- Maintain smooth operations of the center by abiding to center and ARC rules and procedures.
- Collaborate with colleagues and cover shifts as needed.
- Keep the desk and center clean and organized.
- Submit Campus Services and technology requests and communicate any issues with the Director.
- Promote Academic Resource Center services and other campus services, direct students as necessary, and educate students on how to independently access resources on campus.
- Efficiently manage center resources (books, models, technology, headphones, and other resources) understanding their usage and availability.
- Direct students to the appropriate resources and correctly check resources in and out.
- Attend relevant campus training and department meetings as requested and/or required.
- Gain proficiency in various campus software systems and develop working knowledge in accessibility technologies such as UbiDuo to ensure successful operation and support.
*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550,Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.
Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu.
