Position, Department: Financial Aid Assistant Advising, Student Success & Engagement
Type of Position: Part-time Regular, Non-Exempt
Work Schedule, Hours per week: Monday-Thursday 1:00-6:00 PM; Friday 12:00-5:00 PM, 25 hours per week
Pay Range: $15.00-$18.20 and determined based on relevant years of work experience.
Benefits Category: Part-time Benefits
Position Summary: This position requires strong communication skills to assist students and families with various financial aid services and involves daily problem-solving in areas that include binding decisions for the institution. This position must have clear knowledge of and can easily relay both federal and institutional financial aid policies, processes and procedures.
Required Qualifications:
• High school diploma or GED.
• Associates Degree or 60 complete college credit hours or at least 2 years of Financial Aid Experience.
• Customer Service Experience.
Preferred Qualifications:
• Community College Experience.
• Other Higher Education Experience.
• Bilingual in Spanish.
To be considered for this position we will require an application, resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Position Details: Job duties include but are not limited to:
- Provide quality service to students, parents, campus colleagues, and others through various mediums and respond to general and complex questions regarding financial aid programs and individual funding needs.
- Assist students and parents with the completion of application forms and communicate requirements and information needed for student files.
- Prepare and process paperwork relative to student files, perform data entry in Banner, serve on departmental committees, conduct call campaigns when requested, and assist with student call-backs and email replies.
- Update financial aid processing form requirements in Banner, maintain and update the front desk quick reference guides and training manuals, and ensure the supply of hard-copy forms and student materials is correct.
- Assist the foreign credential evaluation process and submit documents to third-party evaluators after review by the Financial Aid Coordinator.
- Attend required meetings and applicable professional development training sessions.
- Maintain working knowledge of all Federal Title IV, state, and institutional regulations, policies, and procedures.
- Serves as a backup to Financial Aid Assistant: uploads incoming documents and forwards to appropriate staff, sends daily appointment reminders, schedules appointments, checks the financial aid voicemail, and keeps office traffic statistics up to date.
*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550,Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.
Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.
