Position, Department: CDL Administrative Assistant, Continuing Education & Workforce Development
Type of Position: Full-time Hourly, Non-Exempt
Work Schedule, Hours per week: Monday - Friday, hours may vary, 40 hours per week
Location: Will be at both Overland Park Main campus and Edgerton CDL facility.
Pay Range: $18.15 - $22.69 and determined based on relevant years of work experience.
Benefits Category: Full-time Benefits
Position Summary: The Commercial Driver’s License (CDL) Administrative Assistant provides the CDL Truck Driving Program support, manages processes, and ensures smooth running of the office. Professionally communicates with all levels of staff, students, clients, and vendors. The position is customer-service focused while executing tasks, processing and accurately tracking information using documents, spreadsheets, databases, and technology resources available. Works on a cross-functional team that supports all aspects of Branch activities.
Required Qualifications:
- Associate’s degree, two years of postsecondary education, or two years of related work experience.
- Computer proficiency in MS Word, Excel, Outlook, and database management (especially MS SharePoint).
- Strong organizational skills, ability to work on numerous projects simultaneously, and flexibility.
- Commitment to accuracy; attention to detail.
- Comfortable exploring and learning new technology and college processes quickly.
- Exercise good judgment and initiative.
Preferred Qualifications:
- Working knowledge of software used with the program such as Salesforce, JJ Keller, XenDirect and Banner.
- Familiarity with Federal Databases related to CDL Truck Driving Programs such as CSTIMS and the Training Provider Registry (TPR).
To be considered for this position we will require an application, resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Position Details: Job duties include but are not limited to:
- SUPPORT THE PREPARATION AND EXECUTION OF OPEN ENROLLMENT CLASSES AND CONTRACT TRAINING –Proofs all information that is entered into the registration system. Prepares various types of contracts and forms in various software systems. Tracks student enrollments and forms. Orders, prepares, and inventories course materials.
- PROVIDE ADMINISTRATIVE SUPPORT TO STAFF AND INSTRUCTORS – Supports instructors and/or other staff members in scheduling of rooms, supplies and printing needs, and gathering all information required for classes, trainings, and events.
- PROCESS COMMUNICATION AND INFORMATION FLOW INTO AND OUT OF THE BRANCH – Prepares various types of correspondence. Organizes data and information through databases, spreadsheets, and various other documents. Serves as a point of contact for Workforce Development & Continuing Education’s CDL Program through phone calls, emails, etc. Maintains confidentiality of sensitive or privileged information.
- PROVIDE CUSTOMER SERVICE – Assists students/clients with questions and resolving problems. Provides course-specific information. Handles unique enrollment. Situations such as entry to closed classes, waivers, or pre-requisites. Adhere to each individual client’s processes.
- TRACKING OF STUDENT TASKS AND DOCUMENTS – Updates and maintains students and instructor regulated and required documents such as permits, physicals, DOT medical cards, drug screenings, and progression through online theory courses.
*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550,Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.
Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu.
