Position: Financial Aid Regulations Administrator
Department: Student Success & Engagement
Type of Position: Full-time Hourly
Exemption Status: Non-Exempt
Work Schedule, Hours per week: Monday-Friday, 8:00 AM to 5:00 PM, 40 hours per week
Opportunity for hybrid schedule: No
Starting Salary Range: $20.93-$26.94 and determined based on relevant years of work experience provided on application and resume.
Position Summary: The Financial Aid Regulations Administrator supports JCCC’s mission by helping ensure financial aid processes are accurate, consistent, student-centered, and compliant. Reporting to the Assistant Director of Financial Aid, the position coordinates identity verification and ID.me administration, maintains controlled documents and compliance records, performs quality assurance monitoring, and supports fraud prevention, audit readiness, training, and special initiatives. Working in coordination with compliance staff, the Administrator implements approved procedures, responds to routine questions, assists students and campus partners, and escalates matters requiring regulatory interpretation, investigative judgment, policy decisions, or elevated risk assessment. This position reports to Processing Supervisor, Financial Aid.
Required Qualifications:
- Associate degree in business, accounting, higher education, criminal justice, public administration, information systems, or a related field, or an equivalent combination of education and directly related experience.
- 2+ years of experience in financial aid, admissions, student services, compliance, records management, or a related administrative field.
- Experience interpreting and applying policies and procedures and working with confidential student information.
Preferred Qualifications:
- Financial aid experience in higher education.
- Experience with Title IV regulations, Banner, ID.me or another identity verification platform, controlled documents or training materials, and audit, compliance review, or quality assurance activities.
- Strong Microsoft Excel and Microsoft Office skills.
Position details include but are not limited to:
- Compliance Administration & Document Control:
- Support the Assistant Director in maintaining the Financial Aid Office Policy and Procedure Manual and implementing approved policies and procedures.
- Draft, revise, format, distribute, and maintain version control for policies, procedures, forms, training materials, operational guides, workflow documentation, desk manuals, and quick-reference guides; ensure current resources are accessible to staff.
- Maintain compliance records, calendars, and deadlines; route regulatory updates the Assistant Director for review; assist with approved revisions; and monitor required student consumer information disclosures.
- Identity Verification & ID.me Administration:
- Serve as the primary administrator for ID.me and other approved identity verification processes.
- Monitor queues, outcomes, and turnaround times; review inconsistent or conflicting student information; refer students for verification under approved procedures; and record outcomes in Banner and admissions systems.
- Help students understand verification steps and documentation requirements, collaborate with Admissions and campus partners to resolve routine identity-related issues, and escalate disputed, exception-based, uncertain, or high-risk matters.
- Compliance Monitoring, Quality Assurance & Program Integrity:
- Monitor compliance reports and perform quality assurance reviews of financial aid processing and documentation.
- Validate alignment among institutional, federal, and third-party records; research material discrepancies before reporting or disbursement; and retain supporting evidence, access-review records, and ticket histories for audit readiness and reproducibility.
- Work may include institutional suspense inquiries and name discrepancies identified through Gainful Employment reporting.
- Support internal reviews, program integrity initiatives, audits, program reviews, regulatory reporting, and corrective actions.
- Review referred academic suspension appeals and provide recommendations consistent with institutional policy.
- Fraud Prevention & Risk Management:
- Receive and document suspected fraud and identity theft concerns and conduct initial administrative reviews using established procedures.
- Maintain case records, evidence, communications, and status information; conduct approved outreach to students who may be victims; explain next steps; collect documentation; and escalate complex or high-risk matters.
- Manage the day-to-day Element451 queue, coordinate approved follow-up, identify recurring patterns, and report trends.
- Assist the Assistant Director with documentation for referrals to the U.S. Department of Education Office of Inspector General (OIG) and other required reporting, and support approved Element451 and ID.me controls.
- Training Support, Program Communication & Special Projects:
- Support Assistant Director of financial aid in developing training manuals, onboarding materials, presentations, job aids, and reference resources based on approved policies and procedures.
- Coordinate training logistics, attendance records, version control, and retention; assist with routine procedural and identity verification training; and prepare materials for advanced training.
- Serve as the primary contact for routine student and campus questions about Comprehensive Transition and Postsecondary (CTP) and Workforce Pell calculations under the Assistant Director’s oversight; provide approved guidance and escalate exceptions, regulatory interpretations, and policy decisions.
- Participate in compliance and program integrity projects.
- Other duties as assigned:
- Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management.
To be considered for this position we will require an application, resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Benefits Category
For Full‑time Employees:
- Health insurance with some employer paid options.
- Life insurance & AD&D (employer provided)
- Retirement plans (403(b), 457(b), and KPERS)
- Employer paid 8% contribution into a 403(b) no match required
- Paid time off (vacation, sick, personal, and floating holidays)
- 14 days of paid holidays
- Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
- Tuition reimbursement / assistance for non‑JCCC courses for employee
- Free access to the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
- And many more!
About JCCC:
Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Mission: JCCC inspires learning to transform lives and strengthen communities.
Vision: JCCC will be an innovative leader in equitable student access, learning and success.
Equal Employment Opportunity:
JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550, Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.
Disclosure:
If you need any assistance throughout the search process, please reach out to the HR@jccc.edu. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.
