Position: Registration Specialist
Department: Workforce Development & Continuing Education
Type of Position: Full-time Hourly
Exemption Status: Non-Exempt
Work Schedule, Hours per week: Monday-Friday, 9:00 AM - 6:00 PM, 40 hours per week
Opportunity for hybrid schedule: No
Starting Salary Range: $16.31-$20.77 and determined based on relevant years of work experience provided on application and resume.
Position Summary: Johnson County Community College (JCCC) inspires learning to transform lives and strengthen communities. The Registration Specialist supports this mission by providing customer-focused registration and student support services for Workforce Development and Continuing Education programs. This role serves as the primary point of contact for registration inquiries, assists students with enrollment-related processes, and maintains accurate and secure student records in compliance with JCCC policies.
Required Qualifications:
- Requires a High School Diploma and 3+ years of related experience.
Position Details: Job duties include but are not limited to:
- Student Services & Customer Support Advise students and provide customer service for Workforce Development and Continuing Education:
- Serve as the primary point of contact for registration-related inquiries.
- Support students with course registration, withdrawals, transfers, and canceled courses.
- Manage and respond to emails and live chat questions. Maintain detailed knowledge of courses, certificates, funding sources, discounts, and promotions.
- Registration, Records & Data Accuracy:
- Ensure JCCC policies are followed for student registration and records management.
- Enter and maintain accurate student and registration data.
- Run daily reports to verify accuracy and completeness of student records.
- Ensure student information is secure and handled appropriately.
- Financial Processing & Revenue Management:
- Process student payments accurately.
- Enter and reconcile revenue to ensure daily financial balance.
- Support financial compliance related to registration transactions.
- Process Improvement & Systems Expertise:
- Perform ongoing process improvement and recommend workflow efficiencies.
- Learn and utilize features of newly upgraded registration software.
- Assist in adapting procedures to system updates and institutional changes.
- Other duties as assigned.
*Other duties as assigned.
To be considered for this position we will require an application, resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Benefits Category
For Full‑time Employees:
- Health insurance with some employer paid options.
- Life insurance & AD&D (employer provided)
- Retirement plans (403(b), 457(b), and KPERS)
- Employer paid 8% contribution into a 403(b) no match required
- Paid time off (vacation, sick, personal, and floating holidays)
- 14 days of paid holidays
- Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
- Tuition reimbursement / assistance for non‑JCCC courses for employee
- Free access to the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
- And many more!
About JCCC:
Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Mission: JCCC inspires learning to transform lives and strengthen communities.
Vision: JCCC will be an innovative leader in equitable student access, learning and success.
Equal Employment Opportunity:
JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550, Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.
Disclosure:
If you need any assistance throughout the search process, please reach out to the HR@jccc.edu. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.
