Position: Program Coordinator, Continuing Education
Department: Workforce Development & Continuing Education
Type of Position: Full-time Salaried
Exemption Status: Exempt
Work Schedule, Hours per week: Monday-Friday, occasional evening/weekend, 40 hours per week
Opportunity for hybrid schedule: No
Starting Salary Range: $55,113.00-$71,677.00 and determined based on relevant years of work experience provided on application and resume.
Position Summary: Johnson County Community College (JCCC) inspires learning to transform lives and strengthen communities. The Program Coordinator supports this mission by developing, managing, and promoting open enrollment courses and related instructional services. This position provides oversight of the CDL (Commercial Driver's License) and NARS (National Academy of Railroad Sciences) programs and will supervise the administrative assistant and instructors.
Required Qualifications:
- Bachelor’s Degree or 4+ years of relevant experience.
Preferred Qualifications:
- Master’s Degree.
- Strong interest in WDCE.
- Experience working with WDCE programs.
- 1+ year supervisory experience.
Position Details: Job duties include but are not limited to:
- Instructor Hiring, Onboarding & Supervision:
- Hire and onboard a large team of WDCE instructors and contractors.
- Review expectations, roles, and responsibilities; address instructor questions or concerns.
- Supervise, motivate, encourage, and mentor WDCE instructors.
- Assist instructors with issues or escalations.
- Monitor staff work to ensure guidelines and procedures are followed. Foster a collaborative, supportive, and high-performing team environment.
- Training Development & Delivery:
- Support the development and delivery of training programs.
- Identify resources, schedule courses, coordinate instructors, and gather materials.
- Provide training on technology, systems, and tools relevant to each program.
- Partner with instructors and subject matter experts to develop and update curriculum and Essential materials.
- Ensure training programs remain relevant, effective, and comprehensive.
- Schedule and implement ongoing open-enrollment Essential courses.
- Program Operations & Administration:
- Establish and maintain clear communication channels between instructors and JCCC staff.
- Serve as a point of contact for training participants, addressing inquiries and providing accurate information.
- Ensure a positive learning experience for students through timely issue resolution.
- Assist in the development and implementation of standardized WDCE processes and procedures.
- Quality Assurance, Evaluation & Continuous Improvement:
- Drive best practices and improve overall training capabilities.
- Gather feedback from participants and instructors.
- Identify areas for improvement and implement enhancements.
- Lead efforts that promote operational excellence, continual improvement, and teamwork.
- Compliance, Records & Reporting:
- Maintain accurate, complete, and up-to-date program and activity records.
- Ensure compliance with applicable state and federal regulations.
- Track program progress and performance metrics.
- Prepare accurate and timely reports to support transparent, informed decision-making.
- Marketing, Enrollment & Revenue Performance:
- Assist with the development of marketing plans to promote open-enrollment programming.
- Meet established program goals and metrics, including enrollment and revenue.
- Monitor enrollment trends and program performance.
- Strategic Planning & Innovation:
- Lead the development of short-term and long-term strategies for program improvement, engagement, and growth.
- Expand variety, quality, and innovation of classes, events, and content.
- Assist in identifying resources and special projects in collaboration with other Branch areas.
- Support innovative workforce solutions and branch-wide initiatives.
*Other duties as assigned.
To be considered for this position we will require an application, resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Benefits Category
For Full‑time Employees:
- Health insurance with some employer paid options.
- Life insurance & AD&D (employer provided)
- Retirement plans (403(b), 457(b), and KPERS)
- Employer paid 8% contribution into a 403(b) no match required
- Paid time off (vacation, sick, personal, and floating holidays)
- 14 days of paid holidays
- Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
- Tuition reimbursement / assistance for non‑JCCC courses for employee
- And many more!
Additional Incentives:
- Free access to the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
- Snow days
- Professional development funding and training opportunities
- Mentorship program
- Recognition and awards programs
- Employee wellness programs
About JCCC:
Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Mission: JCCC inspires learning to transform lives and strengthen communities.
Vision: JCCC will be an innovative leader in equitable student access, learning and success
Equal Employment Opportunity:
JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550, Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.
Disclosure:
If you need any assistance throughout the search process, please reach out to the HR@jccc.edu. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.
