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Admissions Navigator

Apply now Back to search results Job no: 496780
Work type: Full-time Hourly
Location: Overland Park Main Campus
Categories: Administrative Support

Position, Department: Admission Navigator, Student Success & Engagement

Type of Position: Full-time Hourly, Non-Exempt

Work Schedule, Hours per week: Monday-Friday, 8:00 AM to 5:00 PM, 40 hours per week

Pay Range:  $17.82-$22.80 and determined based on relevant years of work experience.

Benefits Category: Full-time Benefits 

Position Summary: Utilize strategic enrollment activities to assist prospective students (and their parents/influencers) through the admission process. Build relationships with prospects, engage them in the JCCC community, and connect them with resources as needed to navigate their college path. Coach prospective students in academic support and major exploration. Determine how transfer-in coursework aligns with academic programs. Track student progression through challenges and barriers that could impede transition. Advise students through program exploration and entrance, and applicable academic/program policies. Navigate prospective students into their academic program or pathway. Suggest appropriate course options by creating an academic plan to support the student’s goals. Form effective relationships with academic and student services programs to facilitate student success. Effectively use the appropriate software program to manage a caseload of students, conduct proactive outreach, follow up on concerns, and refer students to appropriate resources. Primary referral will be to counseling for academic plan development and holistic counseling.

Required Qualifications:

• Bachelor’s degree required.
• Must be able to able to articulate messages clearly and concisely.
• Be available for occasional irregular work hours including evenings and weekends.
• Must work independently and contribute as a member of a team.
• This position requires a detail-oriented person with a positive attitude, exceptional interpersonal skills and a customer service mindset.

Preferred Qualifications: Experience with student recruitment or advising.

To be considered for this position we will require an application, resume, and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Position Details: Job duties include but are not limited to:

  • Initiate communication and respond to prospective student inquiries at all stages of the admission funnel (from first point of interest through enrollment). 
  • Articulate the college’s mission and academic, extra-curricular, and financial support offerings to prospective students.
  • Advise/educate students on all aspects of the enrollment process. 
  • Assess the needs and goals of prospective students to guide students to appropriate academic programs at the College. 
  • Promote features, benefits, and outcomes of academic program offerings to prospective students.
  • Conduct campus visits with prospective students and families tailored to their current stage of enrollment. 
  • Coordinate with offices campus wide to facilitate prospective student exploration and navigation. 
  • Research and resolve barriers to assist students through the enrollment process. 
  • Facilitate appointments with counseling, career development, financial aid, faculty, testing, and others to move the student to the next stage in enrollment.
  • Recognize the impact of communication opportunities and effectively guide and shape the development, delivery and timing of messages to maximize influence and effectiveness with different target audiences. Use CRM to accurately record recruitment activity. 
  • Attend professional workshops, trainings, and conferences to update knowledge and techniques related to recruiting and advising students. 

*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer.  JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws. 

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (, or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550,Facsimile: 816-268-0559, Email to:

Disclosure:  If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email


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