Position, Department: Financial Aid Assistant- Processing, Student Success & Engagement
Type of Position: Full-time Hourly, Non-Exempt
Work Schedule, Hours per week: Monday- Friday 8:00-5:00, 40 hours per week
Pay Range: $16.50 - $20.63 and determined based on relevant years of work experience.
Pay Grade: 51.51
Opportunity for hybrid schedule: Yes
Benefits Category: Full-time Benefits
Position Summary: Ensure the timely, accurate and compliant processing of financial aid requests as assigned.
Required Qualifications: Associate’s degree
Two years of financial aid experience. Experience may substitute for a degree.
Ability to make judgments and decisions based on experience with federal processes.
Strong interpersonal communication skills required with an emphasis on problem solving and the ability to advise and make recommendations in an effective manner.
Basic computer knowledge (windows)
Preferred Qualifications: Bachelor’s degree
Community College Experience
Higher Education Experience
Banner User Experience
To be considered for this position we will require an application, resume, and cover letter.
*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Position Details: Job duties include but are not limited to:
- Process federal and institutional financial aid. This includes manually tracking, reviewing, verifying, and awarding files. Processing of Special Reports. Assist in Imaging needs as assigned. Performance is acceptable when: a. Files are effectively managed and processed as assigned. b. JCCC policies and Title IV Department of Education regulations are followed to process and properly verify and award files. c. All files awarded have a high rate of accuracy and timeliness. d. All outside forms are completed accurately and in a timely manner.
- Serve as a Financial Aid Department representative. Support and assist students with inquires, questions, and problems while answering incoming phone calls and at the front desk. Assist with other inter-departmental tasks and assignments upon request. Performance is acceptable when: e. Positive and cooperative relationships are established with other members of the department. f. Changing priorities within the department are met with flexibility and adaptability. g. Students receive the service and information needed in a timely and favorable manner. h. Knowledge, judgment, and independent decision making resolving questions, problems, and issues are demonstrated.
- Serve as a Student Services Representative to support and assist students. Assist with other departments upon request. Performance is acceptable when: a. Positive and cooperative relationships are established with other members of the division. b. Changing priorities within the division are met with flexibility and adaptability.
*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
Diversity Statement: Here at Johnson County Community College, we seek to inspire positive change for our students, faculty, and staff through promoting growth and development of all individuals. We aim to create a sense of belonging, accepting all values, life experiences, and perspectives on our campus. We are seeking individuals who will bring their true, authentic selves to JCCC so we can broaden perspectives with innovative ideas, interests, and passions, while fostering and promoting our diversity commitments to our community. We believe that engaging all of our unique employees is the key to students’ success. You belong here.
About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: Johnson County Community College (JCCC) is an Equal Employment Opportunity Employer. JCCC provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu.
